Upgrade

I did a one-click upgrade of clanMcGraw.com to Wordpress 2.05 just a few minutes ago. It was easy enough, but I just noticed that the Netflix on the left has disappeared. Now I’m wondering what else might be broken…

Just Curious

How many of Homer Simpson’s many jobs did you know about?

Having a bad day?

Trust me, it could be worse:

They must be Psychic

It’s great to know a lot of people who have started blogging. Just the other day I was going to post about people that I wished were blogging. Then, lo and behold, Amanda gets an email from one of the people on my list, Candy Ruoss. She and her husband, Kermit, have started blogging at The Ruoss Crew. Check them out when you get a chance.

And a note to Steve, Dana, Joanna, & Laurie… Get with the program!

We lova da popcorn

Thanks to all of you who bought popcorn from Brandon, to support his cub scout pack. He wound up selling $503 dollars worth, which was the highest amount in the Wolf Den, and the 3rd highest overall.

He also picked his prizes last night - 2 of the 3 which require parental approval. In a few weeks, he’ll be the proud owner of an archery set and a slingshot. Birds, Squirrels, and Cats beware!

So where are we today?

An update on a plethora of things:

XM Radio - I’ve got full signal again, and a little bit of schwag to boot. It just took a good bit of e-mailing, and finding someone at XM who appeared to be concerned that they were about to lose ~12 subscriptions.

The Van - It’s back in the shop. Complaining about an Evaporation system leak. K…Quality… You know.

Cell Phone - I’ve got a new cell phone. It’s a palm 700p. Pretty nice, but I’m finding out that there are little things about the blackberry that I miss.

The Boys - we went to the driving range last week. They had a blast. It’s pretty exciting for me to be able to give them little pointers, and watch them work, all the while knowing that the same pointers do absolutely nothing for my pathetic golf swing.

XM Responds!

Dear Mr. McGraw,

I have been informed that due to the current repeater outage at BIR008 you are having reception problems. I will have a member of my staff contact you today to discuss possible solutions that we can provide.

Regards,

Craig P. Wadin
S.V.P. RF Systems Group
XM Satellite Radio Inc.
Phone: 954-571-xxxx
FAX: 954-360-xxxx

And my response:

Craig –

Thank you for your reply. I, and the others affected, look forward to hearing from someone today.

However, I would also appreciate it if you could also bring this matter to the attention of someone in customer service. The issue has gone beyond a technical issue, to a customer support issue as well. The fact that the XM listener care / customer service department has been unable to provide any true assistance or information is aggravating beyond belief.

I’m not sure if you were copied on my original email, so I have taken the liberty of pasting it below, to provide you with some background information.

We’ll see what happens…

XM Customer Service Stinks

I’ve had a horrible time with XM Radio for the past 2 weeks. I summarized the story on digg.com, if you’d like to review it. You’re also welcome to view the text of my email to the CEO, CFO & COO of XM Radio below.
Read the rest of this entry »

Help a Proud Dad Out…

My friend, J.R. sent this to me today:

Rene has been nominated to the “Super 7″ for his play in Friday nights game with a chance to win Player of the Week. Please go vote for Rene here: Player Voting

If you’ve got the time, please help Coach Z out.

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