For everyone who complains (and rightly so!) about the complexity of the IRS and their tax code, I think that I have found their equal: the FCC.
A few days ago, I went to try and file a change of address form for my Amateur Radio Operator license. I was unable to login successfully, and asked for a change of password. Now, most web sites perform this online. But not the FCC. Their password change procedure for a FRN sends an email, and an administrator looks into it.
The next day, I got an email stating that my request was denied, for the following reason: Register PSQ. Apparently, I am unable to reset my password because I do not have a Personal Security Question. Yet, I cannot login because I have forgotten my password.
I gave up on that. Today I downloaded the form to register a change of address. It is – and I am not kidding – 26 pages. All this to change the Address and City that I live in.